Shipping Policy
Last updated: April 27, 2026
MHS Wellness is committed to processing and shipping your order with consistency and care. Please review the details below regarding our shipping practices.
Order Processing
Orders are typically processed within 1–3 business days after payment is received and confirmed. Orders placed on weekends or holidays will be processed on the next business day. You will receive an email confirmation once your order has been successfully placed, followed by a shipping confirmation with tracking details once your order has been dispatched.
Shipping Methods & Delivery Times
We offer standard shipping options within the United States. Delivery times may vary depending on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping (if available): 2–3 business days
Please note that delivery times are estimates and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method. Promotions such as free shipping may be offered periodically and will be clearly stated at checkout.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.
Shipping Address Accuracy
Please ensure that your shipping information is accurate at the time of checkout. MHS Wellness is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Delivery Responsibility
Responsibility for your order transfers to you once the package has been delivered and confirmed by the shipping carrier. MHS Wellness is not responsible for packages that are lost, stolen, or delayed after confirmed delivery.
Damaged or Missing Items
If your order arrives damaged or if items are missing, please contact us at [email protected] within 7 days of delivery. Include your order number and photos (if applicable), and we will review the issue and assist you promptly.
Shipping Delays
While we strive to meet estimated delivery times, delays may occur due to:
- Carrier issues
- Weather conditions
- High order volumes
- Other unforeseen circumstances
MHS Wellness is not liable for shipping delays once an order has been handed to the carrier.
International Shipping
At this time, MHS Wellness may limit shipping to select regions. If international shipping is available, rates and delivery times will be calculated at checkout. Customers are responsible for any applicable customs duties, taxes, or import fees.
Contact Us
If you have any questions regarding your shipment, please contact us:
MHS Wellness · Email: [email protected]